If you still need help, shake your mobile device and select Report a problem. Need more help?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem, and select Get Help. To sign out of a personal OneDrive account or a OneDrive for work or school account, open the app, tap the Me icon at the bottom of the app, then tap Sign out. Tap Passcode, and then turn on Require code.Įnter a 4-digit code, and then enter it again to verify it. In the OneDrive app, tap the Me icon at the bottom of the app, and then open Settings. You can add a passcode to help prevent other people who use your device from accidentally accessing, changing, or deleting your files. To open a different personal account, open Settings, tap your account name, tap Sign out, and then sign in with the account you want to use. Next, hit the button 'Save' at the bottom. Then open OneDrive on your Android phone and sign in to your account. Tip: You can add only one personal account to the OneDrive app. Step 1 Select Photos/Videos/Files Connect your Android phone to Wi-Fi hotspot, or turn on mobile data.
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